Question 1

What time is check-in and check-out?

Accepted Answer

Check-in is at 4:00 PM  and check-out is at 11:00 AM.
Adjustments to these times can be requested and will be granted based on availability. These times were chosen to give our cleaning team plenty of time to make sure the rooms are ready for you and our next guests.

Question 2

Is there any flexibility with the check-in/check-out times?

Accepted Answer

Yes, we do try to be flexible with these times, but please recognize that at times we will need to be strict with them in order to ensure our team has time to help all our guests have a great experience.

Question 3

Can we get a large group discount?

Accepted Answer

We do not offer any discount or promo code other than our Stay-More-Pay-Less discount (for stays of 4 nights or longer). Because we are a small business, larger groups generally mean additional work in a compressed timeframe for our team.  For that reason we do not offer a large group discount.

Question 4

Are the accommodations within walking distance of each other?

Accepted Answer

Yes, our accommodations are all within walking distance of each other.  The Riverside Suites are all located within the Lodge building.  The houses are on the other side of the river and set back in the woods a bit.  The River House is under 10 minutes (1/4 mile) away including a short stretch alongside the highway. The walk to Jack's Place from the Riverside Suites is just a few minutes on a path and road adjoining the Lodge.

Question 5

Is smoking allowed on the property?

Accepted Answer

No it is not.  This is a 100% NO SMOKING property. 
This includes tobacco, marijuana, e-cigarettes, vapes, pens, etc.  Smoking is not allowed anywhere on the property, including in or near any building, on decks, porches, patios, stairs, etc.  We will assess a minimum $250 additional cleaning fee for any tobacco, marijuana, or other residue in the rooms.

Question 6

Are pets (including emotional support animals) allowed on the property?

Accepted Answer

This is a NO ANIMAL property. Pets and emotional support animals are not allowed on our property.

The three exceptions are 1) service animals that are trained to work or perform tasks for the benefit of a person with a disability are allowed if the guest obtains approval from management prior to arrival; 2) Guanella Pass is a dog friendly accommodation, with approval and payment of $25 fee; 3) Colorado Trail hikers with a well-behaved dog may stay in one of our Outdoor Hostel campsites.

See the "No Animals" section of our Property Policies on the booking page of the website for specific information on service animal requirements.

Question 7

Why can’t I reserve a vacation house for one or two nights?

Accepted Answer

Over the summer and holidays, our Vacation Homes are subject to a 3- 4 night stay minimum. That minimum can be reduced to 2 nights for groups that are booking multiple accommodations at the Lodge, but the request needs to be made over the phone.  We do not rent the houses for single night stays.

Question 8

Is there a cleaning fee when renting the houses?

Accepted Answer

We do not charge a cleaning fee when you book the houses on our website.

Question 9

Is there a conference room available?

Accepted Answer

We do not have a conference room here at the Lodge. Several of our Suites (e.g. Hall Valley, Guanella Pass, and Georgia Pass) do have common areas with enough room for smaller meetings, as do our two Vacation Homes.  We do have chairs and tables available for pre-arranged small meetings in our accommodations.

Question 10

What does the kitchenette in each room include?

Accepted Answer

Each kitchenette includes a Keurig style K-cup compatible coffee maker, coffee, sugar, creamer, microwave, toaster, sink, mini-fridge, dish soap and towels, cups, plates, bowls, and basic utensils. If you are missing anything in your kitchenette, let us know and we will get it to you.

Question 11

Are there blow-dryers in each room?

Accepted Answer

There are plug-in blow-dryers in each bathroom, stored in the cabinets near the sink.

Question 12

Do you have a hot tub?

Accepted Answer

Both houses have a private hot tub.  Jack's Place also has a steam room in one of the bathrooms.  There is not a hot tub at the Lodge.

Question 13

Is there access to a propane grill?

Accepted Answer

There is access to one propane grill at each of the Vacation Homes and two propane grills at the Lodge.

Question 14

Is drive-in camping allowed on the property?

Accepted Answer

We do not allow drive-in camping on our property.  Tent camping is allowed only for Colorado Trail hikers during the summer hiking season (generally Memorial Day to Labor Day).

Question 15

What is the elevation at the property?

Accepted Answer

We are located at about 7,800 feet elevation (2,400 meters).

Question 16

Are there any safety concerns I should be aware of at the property?

Accepted Answer

The majority of our property is in its natural, unimproved state. Please use the same care you would as if you were out hiking. Our river can be fast-flowing and deep, please do not swim or wade into the river and pay close attention to children near its banks. Further details are available in our guest waiver, under the Property Policies page.

Question 17

Are there ride services available to/from the Lodge?

Accepted Answer

The closest rideshare company is based in Conifer (20 minutes from the Lodge) and is called Ride. Their phone number is (303) 564-5858. Their website is https://www.rideexperiences.com/ . They can help with rides to and from events all along the US HWY 285 corridor, as well as to and from the airport. They do work by reservations, however, so make sure you plan and call ahead of time!

Lyft and Uber are reliable for getting from Denver to Bailey, but not from Bailey to anywhere else.

Question 18

Are meals provided at the Lodge?

Accepted Answer

No, we do not provide any meals.

FREQUENTLY ASKED QUESTIONS